Privacy Policy

Effective Date: 03/01/2026

FilterBuddy respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

A. Information You Provide Directly

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through third-party providers)
Subscription preferences
Customer service communications

B. Information Collected Automatically

IP address
Browser type
Device information
Pages viewed
Referral source
Cookies and tracking technologies

C. Payment Information

Payment details are processed securely by third-party payment providers (such as Shopify Payments, Stripe, or other processors). We do not store full credit card numbers on our servers.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Manage subscriptions and recurring billing
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Prevent fraud and unauthorized transactions
Send marketing communications (if you opt in)
We do not sell your personal information.

3. Email & Marketing Communications

If you subscribe to our emails or make a purchase, we may send:

Order confirmations
Shipping notifications
Subscription reminders
Educational content
Promotional offers

You may unsubscribe from marketing emails at any time using the link provided in the email. Transactional emails related to active orders or subscriptions may still be sent.

4. SMS Communications (If Applicable)

If you opt into SMS communications, you may receive:

Shipping updates
Subscription reminders
Promotions

Message and data rates may apply. You may opt out at any time by following the instructions in the message.

5. Sharing of Information

We may share your information with trusted third parties to operate our business, including:

Payment processors
Shipping carriers
Email and marketing platforms
Website hosting providers
Fraud prevention services

These service providers are only given the information necessary to perform their services. We may also disclose information if required by law.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Improve user experience
Analyze site performance
Personalize content and advertisements
You can control cookie settings through your browser preferences.

7. Data Retention

We retain your information for as long as necessary to:

Fulfill orders
Maintain subscriptions
Comply with legal and tax obligations
Resolve disputes
When no longer needed, information is securely deleted or anonymized.

8. Security

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We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of internet transmission is 100% secure.

9. Your Privacy Rights

Depending on your state of residence, you may have the right to:

Request access to your personal information
Request correction of inaccurate data
Request deletion of your information
Opt out of marketing communications
California residents may have additional rights under the California Consumer Privacy Act (CCPA).
To exercise your rights, contact us at the email below.

10. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy or your personal information, contact us at:

FilterBuddy

Email: info@filterbuddy.com